By Patricia Wilson, founder of BrandCottage

Gone are the glory days of Mad Men when ad campaigns consisted of a glossy television spot that ran on three networks, reaching 90 percent of U.S households. There are now many new devices and platforms. There are new consumer-controlled choices including time-shifting, downloading and sharing.


Everything about media planning and buying has changed dramatically. We have moved from:

• A passive ad market to an engaged ad market.
• A brand-controlled ad market to a consumer-controlled ad market.
• A few brand managers controlling the brand to a social universe controlling the brand.

The Multidimensional Brand Jungle

Remember when a brand media plan had just three mediums: TV, Print, Billboards?


Today’s media landscape is cluttered with thousands of choices, driven largely by technological innovations. And there is no sign of media proliferation slowing down.


Traditional media has evolved to multi-platform channels. TV is no longer just one screen, but now four (TV, computer, tablet and mobile). Print is no longer just print but tablets now offer fully interactive magazine experiences on mobile devices. Digital ad buying is much more than banner buys. Viable digital media options now include ad networks, rich media, video, behavorial targeting, retargeting, contextual, search, mobile, email and social media.


In addition to considering “where” strategies, media planners must also consider “how” strategies for complex ad technology solutions. In addition to knowing the right target segments for ads, marketers must also know how to deliver ads in the most meaningful ways to consumers.

Making Sense of the Jungle

More than ever, CMOs and marketers need experienced media strategists working on behalf of their brands. Media planning strategists must serve as valuable neutral parties who can filter, evaluate and recommend the right media tools. However, too many media planners fall into one of two camps: classically trained in traditional media with little knowledge of digital media capabilities or digital planners with little knowledge of integrating digital initiatives into the larger communications plan.


Successful media plans are best served by classically trained media strategists with proven media planning skills and plenty of experience across a range of clients and brands. Today’s best media planners have evolved into the digital space, especially in terms of the tools required to deliver and engage consumer targets. Proven media planners are well trained in gathering consumer insights, synthesizing business objectives and developing a fully integrated plan.


In short, the best media planners embrace a holistic planning approach with no bias for one media option over another. They analyze and develop the optimal media mix in which to achieve objectives against a given target audience.

Asking the Right Media Planning Questions

Here are some critical media planning questions that marketers must ask to develop a successful media plan:

• What is the objective of the media plan? Awareness? Web site traffic? E-mail capture? Social engagement. Word of Mouth generation? Customer data? Coupon redemption?
• How will the media plan success be measured?
• What is the budget?
• What is the geography to be served?
• Who is the target segment?
• Is there purchase seasonality? Times of heavier spend and greater opportunity?
• What are the creative considerations?

It is also important to ask the right questions to determine target segments. For example:

• Do affluent business travellers use FaceBook as much as Gen Y?
• What about mobile usage among moms?
• In mobile, is SMS as effective as mobile apps?
• What social networks index highest among heavy fast food eaters?
• In digital, who is really watching video?

Answers to these questions can often be found using syndicated research like MRI, MMR, comScore, Nielsen, proprietary customer insights and a variety of other tools.


Finally, it is essential to understanding the delivery of ads. This reguires a deep understanding of ad technology solutions, along with an understanding of how to integrate technology with data to drive efficiency and target reach. Critical areas to consider include:

• Dynamic creative delivery options.
• Publisher partnerships and sponsorships.
• Audience data warehousing.
• Demand-side platforms.
• Social Media technology.
• Video serving options.

Media and technology will continue to evolve. Return on media investment will continue to be driving forces for every brand’s C-suite, not just CMOs. Experienced, well-rounded media planners will be critical in helping companies navigate swiftly changing media jungles to carve out the best paths to brand success.

Patricia Wilson is the founder of BrandCottage, a media marketing company with offices in New York, Atlanta and Washington, D.C.

By Patricia Wilson


We are very pleased to announce (see press release) that BrandCottage has teamed with The Farm, a creative advertising and production services agency, to launch a new USA TODAY campaign, What America Wants.

The campaign starts today and targets advertisers and media buyers — essentially people just like us. The campaign emphasizes USA TODAY’s continued leadership role and connection with its readers via print, USATODAY.com and on the iPhone.


By the way, if you haven’t seen USA TODAY’s mobile application, you really should. It’s impressive. It “share article” feature fluidly links with Twitter, Facebook, text and e-mail applications to enable the easy sharing of information with your communities.


The campaign is running print and online advertising in trades such as Mashable, Adage, Adweek, Brandweek, Mediaweek, TechCrunch and CNNMoney.com. Ads will also appear on television, on Facebook and LinkedIn, and on elevator screens.


Campaign components also include guerrilla marketing and social media tactics.


The multimedia world is rapidly changing and this is producing many opportunities for small, experienced agencies. What wins today are strong ideas, speed and flexibility. We are humbled to be part of the USA TODAY brand initiative.


Patricia Wilson is the founder of BrandCottage, a media marketing company with offices in New York, Atlanta and Washington, D.C.

by Patricia Wilson


There was a lot of talk today at OMMA Global Conference & Expo in New York about the implications of mobile marketing, mobile search and smart phones. The general consensus is that mobile is not only more local, but often more relevant and engaging than traditional search on the Web.


There was a lot of chat about alternate search on mobile, including  Twitter, Cha Cha, Ardvaark, crowdsourcing and voice. Not everyone agrees whether or not voice is relevant long term. But, like everything else, it seems to depend on where the technology goes from here.


A lot of today’s attendees were blogging and tweeting from the conference and most of the attendees were glued to their iPhone or Blackberry devices. There were many stories about how cool it is to Tweet for a local restaurant location or hotel recommendation and get them without going through the traditional search channels.


Papa John’s Jim McDonnell  told the attendees that he sees most of his success through the banners, not the mobile applications (hmmm: wonder if that’s because mobile applications are still new for most of the United States?).


Maria Mandel of OgilvyInteractive showed an impressive group of case studies, many global. The headline here is that mobile often works best when partnered with other media. Her experience points to print and outdoor being the two most effective partnering mediums with mobile.


That was contradicted a bit by big media brand representatives from CBS and ESPN. They said they have undoubtedly been successful at deploying the brand across all the screens: TV, Web and mobile. The cross-platforms of the big media brands is here to stay and seem to be leading in the investment of mobile research, as well.


The take-aways from OMMA are not unlike what we have heard for traditional media advertising:

1. Define your audience well and understand how they use mobile (or any media, for that matter).
2. Define what you want the campaign to achieve.
3. Understand and apply the intrinsic characteristics of mobile (its ability to target and be relevant) and combine it with other parts of the marketing plan.

Mobile marketing, like other marketing tools, is not a one-size fits-all solution.


Patricia Wilson is the founder of BrandCottage, a media marketing and public relations company with offices in New York, Atlanta and Washington, D.C.